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I received this message while trying to update the theme.
An error occurred while updating Trusted Pro: Could not copy file. trusted-pro/functions/meta-box/css/jqueryui/jquery-ui-timepicker-addon.min.css
Please help me. Thanks,
Laurie
This is not an error we have come across before, so thanks for letting us know about this.
Did you try a second attempt to update the theme? Or do you see this error every time you try to update?
It may have been a temporary connectivity problem so it could be worth trying again just in case.
That’s what I thought, so I tried it a couple of times on different days, but keep getting the same error. It started a week or so ago. I think this is the second update since the problem started. I have Trusted Pro installed on several other websites and have not had this issue, yet.
You could do a manual update to the latest version, just as you would have done when you first installed Trusted Pro
- download the latest version of Trusted Pro from within your account here
- switch to a different theme, say Twenty Seventeen
- delete Trusted Pro – all your theme customizations and settings for Trusted Pro will remain intact in the database
- install and activate Trusted Pro from the file you downloaded at step 1.
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