Home Forums Retail Pro It does not save what I customize

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #10769
    Ioannis Fellas
    Participant

    Hello, something strange I noticed. Iam uploading logo, setup home page but although I save my changes it does not keep them. Do you kow how to correct it?

    #10770
    Andy
    Keymaster

    There is nothing in the theme that can stop these settings from being saved.

    Checkd that it isn’t a plugin conflict by deactivating all your active plugins, then testing. If OK, then reactivate your plugins one-by-one until the problem reappears.

    #10785
    Ioannis Fellas
    Participant

    Hello, the issues still remains even I deactivated or unistall plugins. I will need your help.

    #10790
    Andy
    Keymaster

    It should be okay now. It appeared the database entry for the theme customizations had somehow become corrupted with the wrong data, so I reset it and it is all working correctly now.

    #10794
    Ioannis Fellas
    Participant

    Hello, thank you very much everything is ok now. Can you tell with which editor (elementor( can work without any problems with your theme?

    #10799
    Andy
    Keymaster

    You should be able to use any page editor.

Viewing 6 posts - 1 through 6 (of 6 total)
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