Home › Forums › Trusted Pro › Parsec error while installing
- This topic has 4 replies, 2 voices, and was last updated 7 years, 11 months ago by
Karol May.
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November 17, 2017 at 12:51 pm #2817
Karol May
ParticipantHey, installed trusted pro.1.1.1. zip into wp (newest version 4.9).
Parse error: syntax error, unexpected T_FUNCTION in /wp-content/themes/trusted- pro/functions/trusted-theme- mods.php on line 196
Getting this information… need to remove theme manually using ftp as i cant do nothing in wp. Tried in 4.8 previously, same message.
I unchecked any plugins or custom css. What is this problem about?
November 17, 2017 at 1:38 pm #2818
AndyKeymasterSorry to see you are experiencing a problem with the theme.
We are not getting this error on any of our test sites or our demo.
So that I can investigate this further, could you let me know the version of PHP that your server is running?
If you have WooCommerce installed, go to ‘WooCommerce’ > ‘Status’ and under the ‘Server environment’ heading it will say PHP version:
If you are not using WooCommerce, could you install the Debug Info plugin, then look in ‘Dashboard’ > ‘Debug Info’ where it will show which version of PHP you have.
November 17, 2017 at 4:03 pm #2819Karol May
ParticipantNot using woocommerce.
Free version of trusted theme was working good.
Here is info from debug info plugin:
WordPress Version: 4.9
Current WordPress Theme: Trusted version 1.1.10
Theme Author: UXL Themes – http://uxlthemes.com
Theme URI: http://uxlthemes.com/theme/trusted
Active Plugins: debug-info/debug-info.php |
PHP Version: 5.2.17
MySQL Version: 5.7.18-14-logNovember 17, 2017 at 5:35 pm #2823
AndyKeymasterThanks, I can see that you are running PHP version 5.2.17
That part of the theme requires at least version 5.6 of PHP.
I would very much recommend that you update (or ask your web host to update) your PHP version to 5.6 or later (preferably version 7) as you will most likely encounter more problems with other themes/plugins and possibly even the core WordPress installation.
See the WordPress requirements which states that the absolute minimum required is 5.2.4 and that even this version has reached end of life and may expose your site to security vulnerabilities. Link here: https://wordpress.org/about/requirements/
November 20, 2017 at 3:21 pm #2846Karol May
ParticipantI can confirm, that with version 5.6.30 of php the problem is gone.
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