Home Forums Trusted Pro Unable to upload Trusted Pro theme – file too large

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  • Author
    Posts
  • #7164
    Anita McLean
    Participant

    Attempting to upload the trusted pro theme, indicates zip file too large. Any suggestions please?

    #7165
    Anita McLean
    Participant

    “The uploaded file exceeds the upload_max_filesize directive in php.ini.”

    #7167
    Andy
    Keymaster

    This is due to your web host setting the maximum file upload size in PHP to a low value. It could be that it is set at a maximum of 2MB as the Trusted Pro theme is 2.1MB.

    The first step is to ask your hosting company if this can be raised.
    If you ask your web host and they say this cannot be done, please reply here and let us know and we’ll look into other ways to get around this limit.

    #7168
    Anita McLean
    Participant

    Hello, thank you for the suggestion, the host has increased capacity and I have now upload the theme. Much appreciation.

    A

    #7169
    Andy
    Keymaster

    That’s great 🙂
    Thank you for letting us know.

Viewing 5 posts - 1 through 5 (of 5 total)
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