[Resolved] Theme Update

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  • January 5, 2018 at 6:46 pm #3316
    planetshay
    Participant

    Hello,

    A theme update is available but when I try to update it it gives me an error and doesn’t update??? Can you please help me?

    Thanks!

    January 5, 2018 at 10:56 pm #3317
    Andy
    Keymaster

    You previously moved your WP install from a development site to a new domain, so I’m wondering if you are updating the theme from the old dev domain or the new domain?

    If the new domain, you will need to activate the license on the new domain also. Don’t know if that is the case but could you check and let me know either way.

    thanks

    January 8, 2018 at 2:39 pm #3379
    planetshay
    Participant

    Hi Andy!

    I logged in today and the theme update is no longer listed? Could you please let me know what the latest version of the theme is so I can make sure I have the latest one?

    Also, I deleted the development site so it no longer exists on the server.

    Thank You!

    January 8, 2018 at 4:21 pm #3390
    Andy
    Keymaster

    Current latest version is 1.1.6

    Regarding moving the site with duplicator plugin. I should have mentioned that although duplicator will replace old.domain with new.domain in the WP installation, the new.domain will still need to be license activated as our server won’t know about the domain change.

    Go to Appearance > Theme License, click ‘Deactivate License’ then click button again to ‘Activate License’.

    January 8, 2018 at 7:17 pm #3395
    planetshay
    Participant

    This worked. Thank you so much!

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