Home › Forums › Exoplanet Pro › Exoplanet loses personalization after importing the database 3 › Reply To: Exoplanet loses personalization after importing the database 3
Thank you, it’s OK no harm done.
So, what I think has happened is that somehow on your live site the field which stores the theme customizations became corrupted with inaccurate data (incorrect variable lengths etc). Again, not sure how this happened as this is handled by the core WordPress files and not by the theme. The theme only tells wordpress which customizations to save, not the actual function of saving to the database.
Then I think you have used the theme mods backup function of Exoplanet Pro to backup your customizations. This will backup the customizations, but doesn’t check for errors.
So, then after you had copied your live site to localhost, I think you had tried to restore the theme customizations from the backup which contained the errors.
This is not how we intended the theme customizations backup to work. It was intended to be used for importing customizations from free version into the pro version of the theme, as well as saving previous customizations, so allowing you to work on a design for your site while letting you save your design at certain points so that if you make changes you don’t like, you can go back and restore to a previous design without having to change everything back in the customizer.
We are looking at how best to add some kind of repair function to the saved (backed up) modifications for if the original theme modifications somehow becomes corrupted.